DESCRIPTION
Leaders face conflict on a regular basis when directing teams, managing change and communicating within and outside their organizations. After attending this webinar, participants will understand that conflict is a natural part of life and that leadership requires conflict-competent leaders that are able to manage and resolve conflict. Conflict management is a core competency of being a leader.
In this webinar, participants will learn how to harness the power of conflict as leaders in their organizations. Participants will examine their own conflict styles and those they lead. In addition, the various types of conflict that exist will be looked at and strategies leaders can use to deal with conflict that can be disruptive to their organizations. Special attention will be given to conflict on teams, between departments and other outside organizations a leader may have to deal with.
During the webinar, an overview of group dynamics will be presented and how this affects the likelihood of conflict on work teams. While conflict can be destructive, it also has benefits. It is these benefits that leaders must tap into in order to create high performing teams. Finally, participants will learn leadership strategies in dealing with conflict in their organizations. Various techniques will be presented to help leaders negotiate, resolve and manage conflict.
Why Should You Attend:
The focus of the webinar is to help leaders deal with conflict in their organizations. It will also help participants learn some practical steps in resolving conflict. There will be an emphasis on working with conflict on teams and creating an environment that is conducive to the free exchange of ideas as well as effective decision-making. After attending this webinar, participants will no longer fear conflict but view it as a tool for more creativity in their organization.
Key Learning Points:
- Conflict Styles
- Dynamics of Conflict
- Conflict Management
- Team and Group Dynamics
- Reaching Consensus
- Leadership and Conflict
- Negotiation
- Mediation
Who Will Benefit:
- Project Managers
- Human Resource Managers
- Team Leaders
- Mid-Level Managers
- Health Care Staff
- Team Members
