Animals On Campus: Emotional Support & Service Policies That Comply With Federal & State Laws


June 21, 2019


Dr. Aaron W. Hughey

  1:00 PM ET | 12:00 PM CT | 10:00 AM PT | 90 Minutes

* Not able to attend the live session? We can arrange an on-demand session for You. Please call 1-‪814-892-0304

This program has been approved for 1.5 PDCs toward SHRM certification hours.
The program is pre-approved for 1.5 credit hour under HRCI


The campus serves as a place of learning, a home, a workspace, and as a gathering place for members of its community. As more members of our campus communities look to bring animals with them into these various locations, universities are charged with developing welcoming and inclusive environments while maintaining a high level of service to the community as a whole. In order to fulfill that charge campuses must develop policies that comply with applicable federal and state laws, and establish expectations for any individuals interested in bringing an animal to campus.

Increasingly, college administrators have to deal with service and emotional support animal issues as they relate to the ADA, Section 504 of the Rehabilitation Act, and state law. The right of individuals with disabilities to gain access for the service animals that assist with life's daily functions and emotional support animals that provide ongoing assistance on multiple levels is complex and multi-faceted. Must an institution allow them on campus, and more importantly in light of recent high profile claims, are colleges permitted to enforce 'no pet' policies in the context of college housing (for example) when a claim is made that the animal in question is needed for physical, psychological and emotional support?

This webinar will provide participants with the information they need to know about the ethical and legal responsibilities associated with having service and emotional support animals on campus. The price of non-compliance can be tremendous; it is imperative that everyone on your campus be sufficiently educated and trained on how to deal with this increasingly important reality on the contemporary college campus.

Why Should You Attend:

Having service and emotional support animals on campus, although very helpful to the students who depend on these animals, does create unique challenges for campus administrators, faculty and staff. There is a need for greater clarity regarding roles and responsibilities associated with having these animals on college campuses.  Participants in this webinar will be provided with specific recommendations for developing, implementing, and maintaining policies and procedures designed to help your institution remain legally compliant as well as responsive to the needs of students who depend on service and emotional support animals for their emotional, psychological, and academic wellbeing.

Please join  Dr. Aaron W. Hughey for a webinar that will lay out the current laws regarding service and comfort animals on campus; what these legal requirements mean for you; what you should have in your service and comfort animal policies; and what documentation ought to be required of students requesting accommodations.

Learning Objectives:

  • The differences between service and emotional support animals
  • Applicable laws governing the use of service and emotional support animals on campus
  • How the ADA, Section 504 and the Fair Housing Act impact the ability of students and employees to bring animals on campus
  • The Air Carrier Access Act (ACAA)
  • How a college campus presents unique challenges when it comes to insuring compliance with  laws related to service and emotional support animals
  • The rights and responsibilities of those approved to use service and emotional support animals on campus
  • How to develop and sustain the appropriate institutional culture when as it relates to service and emotional support animals
  • How to develop and implement an appropriate and legally-defensible registration process
  • How to develop and implement effective training regarding service and emotional support animals
  • How to develop and maintain an appropriate process for dealing with and resolving complaints that inevitably arise related to service and emotional support animals

Who Will Benefit:

  • Administrators
  • Attorneys
  • Health services staff
  • Student counselors
  • Faculty
  • Residential staff
  • Student services
  • Public safety officials
  • Human Resources Professionals

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