Detecting Truth and Deception During Workplace Investigations

Workplace investigations in 2026 are more complex than ever. With 40% of resumes containing inaccuracies and the rise of AI-assisted interview fraud, "winging it" is no longer a defensible strategy. This session replaces outdated interrogation tactics with the Cognitive Interview method—a technique proven to elicit 50% more detail than standard questioning.

We will explore why visual cues like "gaze aversion" are often false positives for guilt and how to focus on Linguistic Markers (like the passive voice or pronoun avoidance) that are far more reliable indicators of deception. Additionally, we will cover the ethics and legalities of using AI-based "behavioral biometrics" to assess credibility in a remote-first work environment.

This webinar explores practical, evidence-based techniques for detecting truth and deception during workplace investigations, without relying on myths or pseudoscience. Attendees will learn how to evaluate verbal and non-verbal indicators, identify inconsistencies, structure effective interviews, and document findings in a way that withstands legal and regulatory review.

The session also addresses evolving enforcement expectations from agencies such as the Equal Employment Opportunity Commission and the Department of Labor, emphasizing neutrality, due process, and anti-retaliation safeguards in modern investigations.

What You Will Learn:

Deconstruct common myths about body language (e.g., eye contact, fidgeting) to avoid implicit bias and "false positive" guilt.
Master the "Cognitive Interview" framework to increase an interviewee's cognitive load, making it harder to maintain a fabricated narrative.
Identify linguistic red flags, such as "equivocation qualifiers" and the distancing effect of the passive voice.
Execute advanced techniques including the "Reverse Order" narrative and "Unexpected Questioning" to disrupt rehearsed scripts.
Evaluate the 2026 legal landscape regarding AI-powered deception detection tools and their compliance with privacy laws.

Areas Covered in the Session:

Why we deceive
Body Language/Demeanour Evidence: Myth or fact?
The Two Primary Forms of Deception: Falsification & Concealment
The Three ways to Detect Deception: Emotional Cues, Cognitive Approach and the Attempted Control Approach
Comparing verbal vs. non-verbal behaviour
Use of Visual & Audio Observation
Interview Techniques
Use of “yes” or No” Questions
Use of single v multiple sessions (for both employees and witnesses)
Documentation
Confronting the deceiver
Why a half truth is a whole lie
Why and when the deceiver plays the role of victim
The role of denial for the deceiver

Who Will Benefit:

Supervisors
All level Managers
Human Resources
Employee Relations
Labor Relations
Attorney’s
Union Officers/Representatives/Stewards
All levels of Law Enforcement or Security staff.

Why Pioneer Educator Webinars Are Your Best Choice:

Specialized Focus: Our webinars are meticulously crafted to address the specific needs of Industry Professionals.
Interactive Learning: Engage in live discussions, scenario-based exercises, and direct access to industry experts.
Actionable Insights: Receive a toolkit of actionable strategies and resources for immediate implementation.
Community Support: Join a community of Industry Professionals dedicated to continuous improvement and success.

HRCI Credits | SHRM Credits

HRCI : 1.5 | SHRM : 1.5

HRCI Credits: 1.5

SHRM Credits: 1.5

Pioneer Educator is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please portal.shrm.org.

HR Certification Institute’s® (https://www.hrci.org) official seal confirms that Pioneer Educator meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

This Program, has been approved for 1.5 HR (General) recertification credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

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