This course equips tax professionals with the essential skills needed to obtain, interpret, and use IRS account information to resolve client issues efficiently and accurately. Each year, tens of millions of taxpayers interact with the IRS outside of filing a return—often because of notices, audits, collection activity, or the need to verify tax information for financing or compliance purposes. In these situations, clients rely on their tax advisor to quickly access IRS data, interpret it correctly, and determine next steps.

In this course, you will learn how to perform effective IRS due diligence by identifying where client account information resides, properly securing IRS authorizations, and using IRS online systems and transcripts to diagnose and resolve tax problems. The course provides a practical framework for working with IRS Practitioner Priority Service, campus compliance units, Tax Pro accounts, and taxpayer online tools. You will gain hands‑on insight into the six types of IRS transcripts and how to analyze them to answer client questions, resolve current issues, and identify potential future problems. By the end of the program, you will be prepared to obtain and leverage IRS account information efficiently—enhancing client confidence, reducing resolution time, and strengthening your firm’s year‑round advisory value.

Learning Objectives:

  • Identify the types of IRS account information available and the sources used to obtain it
  • Explain how to prepare and execute proper IRS authorizations, including Forms 2848 and 8821
  • Apply due diligence procedures to analyze IRS account data and diagnose client tax issues
  • Explain how to conduct effective inquiries with IRS Practitioner Priority Service and campus compliance units
  • Explain how to use IRS Tax Pro and taxpayer online accounts to access and interpret client account information
  • Analyze the six types of IRS transcripts to answer client questions and resolve tax problems
  • Explain how to initiate access to IRS e‑Services to obtain client transcripts
  • Explain how to use IRS transcripts to identify potential future notices and verify prior‑year return accuracy

Topic Covered:

  • The primary sources of IRS taxpayer account information
  • IRS authorization requirements and best practices
  • The tax problem‑solving process and the role of due diligence
  • The six types of IRS transcripts and the data they provide
  • Using transcripts to resolve notices, tax problems, and discrepancies
  • Working with IRS Practitioner Priority Service, campus units, and online accounts
  • Tax Pro Account access and IRS e‑Services transcript delivery
  • Best practices for analyzing IRS data and anticipating future client issues

Credits and Other information :

  • IRS CPE Credits: 2.0 TAX
  • Location: Virtual/Online
  • Delivery method: Group Internet Based
  • IRS Course ID: DFFSC
  • Attendance Requirement: Yes
  • Session Duration: 2 Hours
  • Case Studies and Live Q&A session with speaker
  • PowerPoint presentation for reference

1. How can I register for this webinar/course?

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2. Is it possible to register someone else for this course? If so, how can I do that?

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3. What is web download and transcript or On demand session?

 The web download grants access to the webinar recording, enabling you to receive a link to download and save it on your computer for convenient viewing, multiple times.

 The transcript offers comprehensive written material from the webinar, ensuring you have detailed documentation of the content presented.

 On demand session is when we conduct the webinar as per your available dates after the live training. You will get access to the training for 24 hours.

4. Is there an opportunity to ask questions to the speaker during the session?

Each webinar wraps up with a Q&A session, giving you the opportunity to interact with industry experts and receive answers to all your queries.

5. We provide the following CE credits to the professionals on the approved courses.

  • IRS
  • HRCI
  • SHRM

6. When are the continuing education credits reported to the IRS, HRCI, SHRM and other regulatory bodies ?

Your educational credits will be reported to the appropriate licensing and regulatory bodies within 5-7 business days

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9. How can I cancel my registration?

For registration cancellations, please reach out to us via email at support@pioneereducator.com. If you cancel your registration for a paid webinar, expect the refunded amount to be credited back to your payment method within 7 business days.

10. How can I download the learning materials/Handouts available for the webinars/Seminar?

Conference materials will be accessible 4 hours before the webinar begins. You can download them directly from the webinar page or by logging into your account

11. What are the system requirements to attend a live webinar?

Our seamlessly integrated with ZOOM and Gotowebinar for delivering continuing education webinars. The system requirements are :

  • An internet connection – broadband wired or wireless
  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

12. I took a webinar, where is my certificate?

Your certificate will be sent to you via email within 3 working days after the webinar ends. Alternatively, you can log in to your account at www.pioneereducator.com to retrieve it. If you haven't received the email within this timeframe, please check your spam/junk folder. If you still can't find it, don't hesitate to contact us via email at support@pioneereducator.com or connect with us through the online chatroom.